Are you a Small Business owner tired of dealing with your email service provider?
Facing a non-responsive helpdesk?
Still receiving templated replies or the dreaded A-Z checklist?
Still living the frustrations of constant finger-pointing?
How about letting us to handle everything while you spend time growing your business?
It’s time to focus on the effective management of your email communications!
Let’s face it, as business owners, we just want things to work. When they don’t, we want the fastest and shortest time to recovery. The non-responsive helpdesk, the templated A-Z checklist and the constant finger-pointing doesn’t help at all. So much for the efficiencies of the modern technology world.
We Were Frustrated Too!
As Small Business owners ourselves, we understand the problems that you face. In fact, we used to live with it until we literally took things into our own hands. Our hunt for a change of email service provider led us to the following questions:
- Does the service provider have a telephone number to call for support?
Just in case we get sick of templated replies, we want to speak to a human - Will the service provider be able to provide me with fast and accurate solutions to my problem?
No more A-Z checklist please. Just solve my problem! - Will the service provider solve my email problem on my laptop/desktop/computer?
If you are using emails for some time, you will realize that service providers don’t deal with issues on your laptop/desktop/computer. - Will the service provide take ownership of my email problem and not finger-point another cause or party?
This is where things get really frustrating. Emails don’t work as they should and the service provider pushes it to the software, the “other” party or simply returns with the end all statement “Our servers and services are working fine!”
Very quickly, we realized that a large number of email service providers were not equipped to fulfill these. We had a problem!
THE SOLUTION = DO-IT-OURSELVES
Since we couldn’t find a provider that fit our needs,
we took the solution in-house and rolled out our own email service.
That was us, a couple of years ago.
Since then, we have been rolling our solutions out to numerous clients with much success. They are happy with the frustration-free service that we provide them, leaving them with time and energy to concentrate on running their businesses.
We are now ready to embark on client acquisitions and with those issues in mind, we are pleased to present to you, our best of breed, Managed Email Solutions.
- We take time to understand the email communication needs of your Small Business and its operations
- Our experience allows us to customize a solution, specifically tailored for your Small Business
- We will manage and setup all user accounts, quota restrictions, distribution lists and will even handle password resets
- Custom forwarding rules, archives, backups and retention policies can also be incorporated
- Branch and remote offices will not be left out and everyone experience the same level of service
- All Managed Email Solutions are fully-supported, no finger-point, no messy hand-overs. We handle it all.
And YES, in case you are wondering, all Managed Email Solutions come with the usual basic email facilities that you come to expect of any email solutions.
- POP3 / POP3S
- IMAP / IMAPS
- Web Email
- Spam Filtering
- Email Adminstrator Control Panel
The technicals are important but …
Your biggest concerns as a Small Businesses owner are:
- Is the platform reliable and secure?
- Is there someone I can call and speak to for support when things go wrong?
- Is there someone willing to troubleshoot my email problems even if its on my laptop/desktop/computer?
- Is there someone willing to solve my email problems and not finger-point another party?
- Is there someone willing to take ownership of my email issues and problems?
The short answer … YES, WE DO ALL OF THAT!
REMOVE YOUR FRUSTRATIONS
PROFESSIONAL, RELIABLE AND SECURE MANAGED EMAIL SOLUTIONSWe will show you how email solutions are meant to be
100% Satisfaction Guarantee – Placing customer service and customer satisfaction as our priority, we strive to provide you with fulfilled promises and dedicated personal attention. We will do our utmost to put a smile on your face.
Reputable – ManagedEmail, a service division of Masterfox Connections Pte Ltd, a respected leader in the provision of Small Business IT Management and Support since 1987. Our proudest accomplishments are our clients, some of whom remain contracted to us for more than a decade.
Quick Response – We live and breathe to better our SLAs. We understand that downtime is costly to your business and we will strive to put you back online at the soonest oppoprtunity. We have the facilities and will log into your workstations or servers remotely to resolve numerous issues without having to travel onsite.
Single Point of Contact – We handle all aspects of your email communications. No finger-pointing, no messy hand-offs with 3rd party providers. We focus on managing your email commuinications so that you can focus on your business.
OUR MANAGED EMAIL SOLUTIONS
Shared Email Hosting
Not just shared, it selective shared email hosting. It maybe a start but your neighbors are fellow Small Business owners themselves that are managed by us. So its like having pre-screened neighbors.
Virtual Private Email Hosting
A step-up from shared. Now you have a place to call your own. Most importantly, this brings about a new level of customization possibilities away from your neighbors.
Dedicated Email Hosting
As your business and its needs grow, it sometimes make sense to own the whole apartment. Now you have a whole server to call your own at the data-center.
Hosted Exchange / Office 365
Yes, we understand how reliant one can be on something good. No worries if you are an Exchange fan, we have you covered as well. This is well within our areas of support. We will function the same, just that the infrastructure and platform is handled by a bigger name.
G-Suite / Google Apps
Prefer something from Google instead? Not an issue. Like the one before, we have you covered We will function the same, just that the infrastructure and platform is handled by a bigger name. Full support still applies!
On-Premise Email Hosting
Sometimes, you just want to know that your email server is within sight and within reach, in your office. We cover those needs are well! We will manage your email server just the same. You get a choice of operating platforms and a choice of email services. Thereafter, we will support you just the same.
See what other business owners are saying about us…
We had our fair share of service providers but finally found the solution that we needed. Could not have done it without you guys. Good job for the migration. The free consult made things so much easier.
We would like to express our thanks and acknowledge the excellent service level which we have received, which includes assisting us for urgent, last-minute requests.
They took efforts to understand our IT environment well. Issue resolution has been quick and responsive. We have built a close and trusted relationship with them and hope to continue the relationship for many years to come.
The key for us was the full management. We wanted someone to be responsible for the solution. Not just redirect the problem. You guys are not the cheapest but you educated me. No more cheapest solutions. Thank you.
They provide us with single point of contact for all my IT needs. With a dedicated professional, its like having my own IT team at my fingertips. You can’t ask for anything more.
We are happy to have them as our IT vendor who provides proper and good advice to ascertain the improvement of our network system, giving us peace of mind to concentrate on our business operations.
Schedule Your Free Consult Today
Let us show you how you can get away from your frustrations
and learn how a fully-managed email solution works!
Still Concerned About Switching-Over?
Zero Lost Email Migration – Yes, you heard it right. Over the years, we have perfected the art of zero lost email migrations.
We are now able to offer a range of migration tools to help you streamline the switch to us. Our team will handle all aspects of the switch-over, including the setting up of all email accounts, forwarders and distribution lists.
You and your business will not suffer any downtime and will not lose any emails during or after the migration.
How’s that for reassurance?
In the Hand of Professionals – If email communications is important to you and your business but isn’t exactly in your area of expertise, why not put it into the hands of the professionals and let us come in for a No-Obligation FREE Consult.
We understand the difficulties and with so many choices, decision making can sometimes be a daunting task. Let us try and make it simpler.
Fill up the form above and let us contact you to arrange for a free consult. No obligations, no purchase necessary. Let us come over, have a chat and let’s see what we can do for you and your business.
Don’t let your frustrations on email communications get to you. Let us help you today. We look forward to starting a relationship with you.
60 Kaki Bukit Place #06-02 Eunos Techpark Singapore 415979
Tel: +65 6748 8776 Email: enquiries@managedemail.sg
ManagedEmail.SG – We Manage Small Business Email
Call us at +65 6748 8776 and let us help you today!
Part of the Managed.SG group of services
For more details ,please visit http://managed.sg